Solving the LIS: Introducing Simplicity™ Connect

At Molecular Designs, the needs of the clinical labs we serve are what drive us to innovate. Over the years, what we continually hear from lab managers and technicians is the frustrating reality of using the Laboratory Information Systems (LIS) that are available today. We often hear stories of how these frustrations have a very real impact on day-to-day operations, create information silos, hinder communications, slow down processes, and lead to manual errors.

These are the challenges that inspired us to offer a better solution - one that would unify systems, streamline operations, and reduce complexity. The result of these efforts is Simplicity™ Connect, an integrated platform that combines Laboratory Information System (LIS) capabilities with Customer Relationship Management (CRM) features in one seamless system.

The Problem: Disjointed Systems and Inefficient Workflows

Modern clinical labs are complex environments that have to meet the needs of a variety of stakeholders. Unfortunately, many LIS systems are built to serve only a narrow set of requirements - the data from CRM and LIS platforms, which should inform and enrich each other, often live on isolated platforms. This approach can cause several issues:

• Poor Communication: Different teams (like technicians, salespeople, customer support, etc) often work in isolated systems. This can lead to disjointed communication, and even the misalignment of priorities. Ultimately, the client experience can suffer.
• Lacking Up-To-Date Insights: In non-integrated systems, labs have a hard time obtaining a
  comprehensive and data-driven view of their operations’ impact on clients. Lab personnel
  miss out on real-time updates regarding client interactions. Customer support face
  difficulty in providing up-to-date test statuses.

Simplicity™ Connect to Help You Bridge the Gap

The Simplicity^TM Connect was designed holistically - it’s built from the ground up as a unified LIS and CRM. This changes the game for labs in a variety of ways.

• All Your Data in One Place: Combining an LIS and CRM totally eliminates the need for duplicate data entry. Everything from test results to remote lab reports is stored in a single
  system so you can ensure consistency and reduce your risk of errors.
• Better Communication: Make sure your teams are all working from the same knowledge base, from the technician processing a sample to the support staff member answering questions on the test’s status. Having all team members speaking from the same “source of
  truth” has the potential to drastically improve the overall client experience.
• Get Insights in Real-Time: Dashboards and reports simultaneously offer internal lab and customer-facing insights, all in real time. This can help you improve your analytics, pinpoint
  trends, monitor performance, and make data-driven decisions quickly.

Going the Extra Mile: More Features that Make a Difference

Comprehensive Specialty Support

Labs have a variety of focus areas, meaning one-size-fits-all platforms often lack in the number of specialties they can cater to, such as Molecular Infectious Disease, Next Gen Sequencing, and Blood Chemistry. This forces labs to adapt their processes to the software, rather than the other way around.

As an answer to this, Simplicity™ Connect was designed to be tailored to the specific needs of various lab specialties. This flexibility allows labs to manage everything in a single platform, regardless of the specialties they serve.

Regulatory Compliance Made Easy

Simplicity™ Connect goes beyond basic tracking and reporting. Its advanced integrated features are specifically designed to address the unique compliance needs of infectious disease testing. The system digitizes and centralizes documentation that traditionally relies on paper records, ensuring that all scrutinized aspects of lab operations are thoroughly and securely logged.

This comprehensive digital approach not only helps maintain compliance with regulatory standards but also streamlines auditing processes, setting Simplicity™ Connect apart in the field of infectious disease testing.

Even More Integrations

Simplicity™ Connect seamlessly integrates with your clients' existing Electronic Health Record (EHR) systems, as well as your laboratory's billing systems and PCR instruments.
This comprehensive integration ensures that you have a single, scalable platform to manage both laboratory operations and client relationships effectively.
By bridging the gap between your internal systems and your clients' EHRs, Simplicity™ Connect facilitates smooth data flow and enhances communication across the entire testing process.

Making it Easier to Make the Switch

We know the struggle of implementing a new LIS, much less a CRM - it’s often a lengthy, resource-intensive process. It’s one of the main reasons labs are hesitant to switch systems, with fear over potential downtime and disruption to critical operations always looming at the prospect of changing systems.

One of the standout features of Simplicity™ Connect is its accelerated onboarding process. Unlike traditional systems that can take over 6 months to implement, Simplicity™ Connect is designed to get labs up and running in 2-3 months. To minimize in-house IT resourcing and ensure a speedy implementation, our team manages the integration, customization, and ongoing support of the platform.

Priced to scale as you do.

Simplicity™ Connect is designed to grow with your lab, with a flexible licensing and pricing model that scales as you do. This allows labs of all sizes to benefit without the burden of a one-size-fits-all pricing structure. We also include all clinician, technician, and customer portals so you’re not hit with surprise fees.

Transforming Lab Operations with Simplicity™ Connect

Simplicity™ Connect was designed to help labs unify their operations, increase efficiency, and serve clients better so they can stay ahead in an increasingly competitive landscape. If this is the kind of thing you need for your lab, we can help you experience the benefits of a truly integrated system. Contact us today to learn more about Simplicity™ Connect.